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Learning & Organizational Development

detikcom | PT Trans Digital Media

Internship (Aug - Dec 2023)

Accepted through the Kampus Merdeka: Magang Merdeka (MSIB batch 5) Recruitment process, I successfully secured this position after a thorough and competitive selection. I completed the program with excellent results.

The Learning & Organizational Development (L&OD) position is responsible for enhancing both employee and organizational capacity. This role encompasses two key areas:

  • Learning Development: Focused on improving employee skills and knowledge to drive better business performance.
  • Organizational Development: Aimed at increasing organizational effectiveness and efficiency.

Scope of My Work

Key responsibilities delivered within L&OD activities

I Managed end-to-end training processes: From identifying training needs to evaluating outcomes

Pre Training

  • Conducted training needs analysis
  • Developed comprehensive training programs
  • Prepared training logistics

On Training

  • Coordinated and facilitated training sessions
  • Maintained documentation
  • Assisted trainers

Post Training

  • Delivered certificates and awards
  • Conducted training Evaluations
  • Created training reports
  • Ensured continuous improvement

Some documentation from the training programs I have conducted

Selasa Bahasa

Basic SEO

Kode Etik Jurnalistik

One Day Learning

English Camp

Digital Journalist

I was responsible as Project Leader & Product Manager for detikcom’s Learning Management System (LMS). Led end-to-end management of LMS projects, coordinating cross-functional teams to ensure seamless project execution,
What I Do as a detikLearning Product Manager:

Live Preview detikLearning

Product Management & User-Centric Development

  • Cross-Functional Team Management:
    Led teams including HR, IT, and content creators to meet project milestones on time and on spec.
  • User Feedback Analysis & Testing:
    Conducted thorough analysis of user feedback to drive website improvements and performed User Acceptance Testing (UAT).
  • Feature Planning & Execution:
    Defined website features and functionalities based on user needs, ensuring continuous platform optimization.

Content Management & Production

  • Content Scheduling & Upload:
    Planned and managed the content upload schedule for the LMS, ensuring timely and consistent updates.
  • Copy Writing:
    Created comprehensive descriptions for each course and individual sections of training videos. This involved writing user-friendly, informative, and concise content to guide learners through the educational materials effectively
  • Video Editing:
    Performed basic editing on several past Bootcamp videos and developed the editing concept. Then, collaborated closely with a video editor to execute advanced editing

Course Development

  • Analysis & Planning:
    • Conducted needs analysis to identify learning objectives and audience requirements.
    • Co-designed course structure, curriculum, and learning paths aligned with user needs.
  • Content Creation & Design:
    • Co-developed educational content, including multimedia components (Post test, presentations, and other content materials).
  • Production & Execution:
    • Lead multimedia teams for video production.
    • Managed content authoring and integration into the LMS, ensuring timely delivery.
  • Testing & Quality Assurance:
    • Conducted user testing and quality assurance to verify content accuracy and functionality.
    • Gathered feedback from stakeholders and iterated on course design as needed.
  • Launch & Post-Launch Support:
    • Deployed the course via the LMS platform and provided ongoing support for users.
    • Collected user feedback for continuous improvement and content updates.

UX Writing & UI/UX Research

  • UX Writing:
    Planned and managed the content upload schedule for the LMS, ensuring timely and consistent updates.
  • UI/UX Research:
    Created comprehensive descriptions for each course and individual sections of training videos. This involved writing user-friendly, informative, and concise content to guide learners through the educational materials effectively.

In this company, I also executing Organizational Development initiatives, focusing on structure renewal, reporting, and competency alignment.

Organization Structure Renewal

  • Confirmed and updated position codes and hierarchies using Microsoft Visio.
  • Managed data tracking and validation through Google Sheets and integrated updates into HRIS (Microsoft Teams).
  • Collaborated with stakeholders to validate structure across 2 Divisions, 28 Departments, and 232 positions.
  • Ensured data accuracy and alignment between operational functions and organizational design.

Microsoft Visio

Google Sheets

HRIS - TEAMS

Annual HR Report Deck

  • Compiled an Annual HR Report Deck summarizing key people metrics for year-end management review.
  • Covered insights on corporate demographics, learning & development performance, talent acquisition metrics, and employer branding outcomes.
  • Presented data-driven findings to support strategic HR and OD decisions.

Job Analysis Workshop

  • Participated in a Job Analysis Workshop designed for the media industry, where I gained in-depth knowledge of job evaluation methods, competency modeling, and role clarification techniques.
  • Learning Recap:
    • Fundamentals of Job Analysis
    • Data Collection Methods
    • Data Analysis and Synthesis
    • Job Description Creation
    • Application of Job Analysis in HR
  • Applied learnings in OD documentation and job design refinement within the HR team.
  • Strengthened understanding of structure–role–competency integration for organizational effectiveness.

Outside of my main job as L&OD, I also actively assist the HR team with tasks such as:

Recruitment

  • Mass Psychological Testing
    Administered psychological assessments using DISC and TST tests for over 2,000 applicants, facilitating effective candidate evaluation and selection.
  • Update Candidate Database:
    Assisted in maintaining and updating the candidate database using Google Sheets, ensuring accurate and current records for the recruitment division.
  • Assisting On-Boarding
    Assisted with the Head of Human Capital to facilitate onboarding training for new employees, enhancing their integration and engagement within the organization.

Employer Branding

  • Assisted the employer branding team by contributing ideas, creating content, and acting as talent in the content.

Employer Engagement - HR Activities

  • Contributed to the enhancement of employee engagement by implementing various programs and managing HR activities.